The Museum is open every Wednesday - Saturday from 10am to 4pm.
What to expect on arrival
We have reception screens in place, hand sanitiser and hand washing facilities and Personal Protection Equipment (PPE) has been made available for staff to wear when necessary.
Our staff may ask you to queue at the designated entrance and there will be a separate exit. You will be directed along the one-way system where you can visit all of our galleries and exhibitions.
Unfortunately our children’s activities and dressing up will not be available in this initial phase but we have interactive interpretation and free trails for you to enjoy.
The café, gift shop, accessible toilet and baby changing facilities will be open, but the standard toilets will be closed for the time being. We will have limits on single person/households in the lift.
Entry to the museum is free, as always, but donations are most welcomed.
NHS Covid-19 App
QR code posters are on display for you to scan on arrival.
Events and Activities
Our Family Activity Days and Messy Museum Days will take place on our social media platforms throughout the school holidays and are available to download from our Life Long Learning page. Our Talking History programme will also be taking place online, please visit the What's On page for more information.
The Wharf, Newbury, West Berkshire, RG14 5AS. T: 01635 519562 E: firstname.lastname@example.org
The museum is located on the Wharf just off Newbury Market Place and close to the Kennet and Avon Canal.
We are just off the Sainsbury’s roundabout on the main road through Newbury - A339. There is plenty of pay and display parking near the museum.
The nearest car parks are;
Newbury Corn Exchange (Bear Lane) Car Park (Three spaces reserved for Blue Badge Holders.)
Newbury Library Car Park (Two spaces reserved for Blue Badge Holders.)
By bus or train
We are only a short walk from the town centre bus stops and Newbury Railway Station.
We are close to moorings in Victoria Park and about 10 minute’s walk along the towpath from the marina.
‘Blaze’s West Berkshire Museum Adventure’ is a family orientated augmented reality guide, designed to encourage children to explore the museum in a brand new way, features the museum mascot, Blaze the dragon, as a virtual tour-guide.
The app, which works on iPads and iPhone 6 and later, is free to download from the Apple appstore in advance of your visit, or families can borrow the iPad provided at the museum.
The museum is fully accessible for wheelchair users and people with limited mobility. There are lifts at each end of the building. Floors are tiles or hardwood and galleries are designed to allow a wheelchair user free movement around the displays.
The Welcome area is accessible by a ramp. The shop has a step but level access is available by entering and exiting through the same door and entering the rest of the Welcome area by the ramp.
Our panels and exhibition labels are printed in accordance with readability guidelines. We can also provide large print versions for most exhibitions. If there isn’t one in the gallery, please ask.
We have a set of evacuation procedures and should you require it someone will assist you with evacuation either out of the building or to a refuge. We have evac. chairs to assist.
If you would like somewhere quiet to sit, please ask our staff. There are seats in most galleries.
We welcome assistance dogs. See details about Blue Badge Holders parking above.
Access for visitors with autistic spectrum conditions
A sensory map of the museum is available to download here.
A sensory bag is available at the museum reception, which is free for visitors to borrow. Inside a drawstring bag is a pair of universal ear defenders, wraparound sunglasses, magnifying glass and a selection of fidget/sensory toys to enhance a visit to the Museum. Please return the bag to reception at the end of your visit and, if possible, give some brief feedback on its contents, as we’re always looking to improve our offer.
Photography and filming
You are welcome to take photographs for personal use. Feel free to share them on social media. Please do not use a flash or tripod. We can accommodate professional filming and photo shoots. These must be booked in advance and a charge will be made. Please contact us to discuss email@example.com
If you have an enquiry about your family history, local heritage, the museum collection or about identifying an object, please download and complete an enquiry form and email to firstname.lastname@example.org