Accessibility statement for www.westberkshireheritage.org

Updated 07/10/2025

This accessibility statement applies to westberkshireheritage.org.

This website is run by West Berkshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • • Change colours, contrast levels and fonts 
    (using an assistive technology application of your choice, such as JAWS, NVDA and VoiceOver)
  • • Zoom in up to 400% without the text spilling off the screen
  • • Navigate most of the website using just a keyboard
  • • Navigate most of the website using speech recognition software 
    (using an assistive technology application of your choice, such as JAWS, NVDA and VoiceOver)
  • • Listen to most of the website using a screen reader
    (including the most recent version of JAWS, NVDA and VoiceOver, as well as in built browser solutions)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible. These are listed below and you can see a more detailed list of these issues in the non-accessible section of this statement.

  • • Some of our older PDF and Word documents are not fully accessible.
  • • Some of our pages use YouTube videos which are not fully accessible.
  • • Our carousels cannot be navigated using a keybaord.
  • • We use a third party website for all our event bookings. While this is not currently fully accessible, steps are currently being made to unsure these issues are resolved.

 

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: The Heritage Team here.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio or braille:

Contact The Heritage Team here

We’ll consider your request and get back to you in 10 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact The Heritage Team here.

 

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

West Berkshire Heritage is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.

 

Non- accessible Content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Global Main Menus Issues on www.westberkshireheritage.org

  • • While effort has been made to ensure the main menus are accessible when using the ‘Tab’ key on your keyboard, there is no mechanism to disable this aside from user the mouse.
  • • This fails WCAG 1.4.13 Content on Hover or Focus.
  • • This issue is expected to be resolved through a new website project scheduled to be complete by September 2026.

 

What’s On page issues (https://booking.westberks.gov.uk/heritage_events.html) 

  • • There is no keyboard function when selecting the ‘Got it!’ button within the cookie banner.  This fails WCAG 2.2 success criterion 2.1.1.
  • • The shopping icon at the top of the webpage is not accessible using the keyboard. This fails WCAG 2.2 success criterion 2.1.1.
  • • The ‘Filter by’, ‘Location’ and ‘Heritage’ options are not accessible using the keyboard. This fails WCAG 2.2 success criterion 2.1.1.
  • • The keyboard focus is not visible on the links ‘Download our Spring/Summer brochure’, ‘View our current exhibitions’ and ‘Sign up for more event info’. This fails WCAG 2.2 success criterion 2.4.7.
  • • There are multiple elements across the webpage that do not have sufficient colour contrast. This fails WCAG 2.2 success criterion 1.4.3.
  • • Zooming and scaling is not yet enabled. This fails WCAG 2.2 success criterion 1.4.4.
  • • Accessible names need to be improved to the page number pagination at the bottom of the webpage. This fails WCAG 2.2 success criterion 4.1.2.

The above issues reside on our booking website, and the booking website is due for an upgrade, which will include the list of improvements set out above. The upgrade will be in place by December 2025.

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

What we’re doing to improve accessibility

Our efforts to ensure full accessibility is ongoing.

We continue to work with suppliers to resolve any identified accessibility issues where we do not have direct control over their product.

 

Preparation of this accessibility statement

This statement was prepared on 22/08/2025. it was last reviewed on 12/10/2025.

The test was carried out by West Berkshire Council. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

This website is regularly tested internally using multiple browsers/devices and Axe Dev Tools.

 

Tell us if something is not clear

We want our West Berkshire Council website to be easy and clear for you to understand. We always try to use clear and simple language. We also regularly test our website and the web pages with members of the community.

If you find that some of our content is not clear, or is difficult for you to use, please contact us. You can also find links to our website feedback form at the bottom of every page.